Job Description

The Sales Executive is responsible for consulting potential customers through the qualification and selection of Emerges technology solutions, including Managed IT Services, Cloud Services, and Cybersecurity Solutions. The position is the primary contact for prospective customers throughout all sales cycle stages, from initial identification and engagement of target leads to the closing sale of new Emerge customers. The Sales Executive is expected to execute the full sales cycle with discipline and consistency, leveraging a formal sales process including prospect qualification, needs analysis, solution presentation, and closing. The ideal fit for this position will be an experienced B2B technology sales professional who loves and excels at all facets of selling, especially prospecting.

The Sales Executive will work closely with marketing and solutions architects to guide prospective customers through the sales process. Upon closing a prospect, the Sales Executive will closely engage with our Customer Experience team to transfer the customer to an Account Manager. The Sales Executive will engage with inbound leads generated through marketing. They will also hold the responsibility of proactively generating new business opportunities through engagement with the community, networking, events, and regular prospecting activities. The Sales Exectuive will maintain a strong focus on pipeline growth and revenue generation.

The Sales Executive will thrive in a work hard/play hard culture, maintaining positivity and optimism as a critical contributor to Emerge's revenue growth. This role is ideal for a highly motivated individual who is driven by the challenge and reward of acquiring new customers for Emerge.

This role requires a balance of strategic thinking, adaptability, resilience, and negotiation skills. The role should thrive in communication, leadership, and contagious enthusiasm for the stated objectives and vision.

Required Competencies (Korn Ferry):

This position requires strong leadership skills, the ability to communicate effectively with internal and external stakeholders, and the ability to deliver exceptional service while meeting company KPIs. Strong leadership skills include the company's leadership expectations of "Build Others Up," "Communicate Well," and "Play as a Team."

• Builds Networks . Connects with the right people to achieve goals, works through formal channels to build relationships and support.

• Action Oriented . Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

• Drives Results . Pursues everything with energy and drive with goals in mind, perists in the face of challenge and setbacks.

• Instills Trust . Gains trust and confidence of others easily and models high standards of honesty and integrity.

Success in this position will be regularly evaluated using KPIs and the three competencies included in this job description.

Primary Duties and Responsibilities:

• Leadership and Adaptability: Lead by example, demonstrating a strong work ethic, commitment to excellence, and a proactive approach to problem-solving. Inspire and motivate coworkers to achieve their best and deliver outstanding results. Be adaptable with strategies as challenges arise. Maintain flexibility and resilience to navigate changes and ensure success in goals.
• Sales and Management: Identify, negotiate, and close sales with prospects within Emerge's Target Customer Profile.

o Establish new accounts by organizing and planning daily work activities to build potential sales outlets and achieve sales goals.

o Follow up on new leads and referrals promptly.

o Maintain timely and accurate Deal Stage-oriented CRM and a robust pipeline of new business opportunities.

o Negotiate and close business deals within established pricing parameters.

• Customer Engagement and Communication:

o Establish trust and rapport with prospective customers, understanding their business objectives and positioning Emerge as a long term partner.

o Communicate solutions and services professionally and effectively to decision-makers (CEO, CFO, CIO, VP of IT, etc.) through presentations, written proposals, and regular business correspondence.

o Represent and promote the Emerge brand and value proposition within the community.

o Lead engagement in marketing events, including tradeshow booth representation and group presentations.

• Collaboration and Coordination:

o Collaborate with Marketing to engage in demand generation activities to generate qualifies sales leads.

o Collaborate with Sales Operations to produce accurate quotes and service contracts.

o Collaborate cross-functionally to align with companies policies, operational workflows, and service delivery standards.

o Maintain comprehensive knowledge of Emerge's services and solutions to meet customer outcomes.

• Market Awareness and Continuous Improvement:

o Stay informed on market trends, competitive landscape, and industry best practices.

• Continuous Improvement: Foster a culture of continuous improvement with your peers. Encourage feedback and innovation.

Required Skills/Abilities:

• Enthusiasm for the company and its vision
• Optimistic and positive demeanor
• High energy and drive for results
• Acts with integrity using a professional and proactive work ethic
• Ability to connect and build relationships within all levels of an organization
• Ability to communicate, present, and influence credibly and effectively with all levels of an organization
• Strong interpersonal and customer service skills
• Excellent collaboration and teamwork skills
• Excellent listening and negotiation skills
• Strong analytical and problem-solving skills
• Robust application of critical thinking and situational awareness
• Ability to understand and address critical customer business outcomes
• Proficient in managing multiple tasks simultaneously while adhering to deadlines
• Exceptional time management skills and detail orientation
• Experience in selling business service contracts directly to the market
• Experience in managing CRM, Sales Pipeline, and Sales related key performance indicators (KPIs)
• Expertise in understanding principles and methods used to qualify and convert leads to new customers

· Bachelor’s degree in Business, Marketing, or related field preferred

· At least three years of experience in technology sales with a focus on customer acquisition

· Demonstrated proficiency in professional written and verbal communication

· Established expertise in contract negotiation

· Prolonged periods of sitting at a desk and working on a computer

· Must be able to lift 15 pounds at times

· Up to 20% travel may be required

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