Job Description

Summary

At Osteria Sierra , we create welcoming and memorable dining experiences for our guests. As an AM Greeter , you will be the first point of contact for guests, setting the tone for their dining experience with a warm and professional welcome. This role is ideal for individuals with excellent customer service skills and a friendly demeanor.

Responsibilities

• Greet and seat guests promptly and professionally, ensuring an exceptional first impression.
• Manage reservations and walk-in seating using the Osteria Sierra reservation system.
• Assist with waitlist management and communicate accurate wait times to guests.
• Maintain cleanliness and organization at the host stand and entrance area.
• Support the service team by monitoring table availability and coordinating with servers and managers.
• Assist with menu distribution and provide general restaurant information to guests.
• Uphold Hyatt’s service standards to create a welcoming and efficient dining experience.
• Must be able to work AM shifts , including weekends and holidays.

Qualifications

• revious restaurant or hospitality experience preferred but not required.
• Strong customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Must be able to stand for extended periods and move between dining areas as needed.
• Must be available to work early morning shifts, including weekends and holidays.
• A professional appearance and positive attitude.

Benefits & Perks

• Competitive hourly wage plus gratuities.
• Hyatt hotel discounts worldwide.
• Career growth opportunities within Hyatt.
• Complimentary meals during shifts.
• Access to Lake Tahoe’s premier resort amenities.

Our Values

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Equal Opportunity Employment

Hyatt is an equal-opportunity employer. R C R S SO GI NI D V.

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