Job Description
MENTAL HEALTH PATIENTS' RIGHTS ADVOCATE - ALAMEDA COUNTY
Have you advocated on behalf of family members who have faced involuntary hospitalization while experiencing mental health crisis? Do you wish for the power to defend the civil rights of people receiving mental health treatment? Would you like a temporary position that allows you to positively influence the mental health system?
You may be the person we are seeking to join our team of Patients' Rights Advocates!
This is a temporary, part-time position
The Mental Health Association of Alameda County (MHAAC) is a well-established non-profit organization with long term staff that assists and advocates for people with mental illness and their family members through programs including the Family Education and Resource Center, the Family Partnership Program and Patients' Rights Advocacy. Together, these programs assist thousands of people with serious mental illness and their family members every year. We envision a world without stigma where people with mental health challenges and their family members are free to live their best lives. MHAAC's current budget is around $5 million.
PATIENTS' RIGHTS ADVOCACY PROGRAM
The Patients' Rights Advocacy Program of Alameda County (PRA) works to ensure that people with mental illness receive quality treatment from facilities and providers of mental health treatment and in compliance with the codes and regulations governing their treatment. Our program is expanding, and we are currently recruiting for one Patients' Rights Advocate. This position will be based in Berkeley, CA.
Advocates protect the rights of individuals receiving mental health treatment in Alameda County by: informing patients about their rights; responding to complaints; conducting investigations; monitoring facilities for statutory compliance with laws governing mental health treatment; representing patients during hearings; and educating facility employees, family members and the general public on laws governing patients' rights.
TYPICAL DUTIES AND RESPONSIBILITIES Provide representation to patients residing in LPS-designated facilities county-wide
Provide representation to patients/residents in certification review hearings (for people facing up to 14 days involuntary detention) and in capacity hearings (for those facing involuntary treatment with psychotropic medications)
Provide support to adolescents in the Independent Clinical Review process
Conducts interviews in preparation for hearings
Completes thorough and timely documentation of all assigned hearings
Investigate allegations of rights violations, including possible abuse or neglect
Monitor facilities, services, and programs for compliance with patients' rights statutes and regulations governing mental health treatment
Respond to complaints received by mental health consumers/facility residents, family members and concerned individuals
Educates patients/residents about their rights and the hearing process
Respond to inquiries regarding laws and procedures on voluntary and involuntary mental health treatment
MINIMUM QUALIFICATIONS High School Diploma or equivalency
One year experience in mental health or related social services - or six months work/volunteer experience delivering advocacy services to people with serious mental illness
Ability to work professionally and effectively with people with mental illness and to champion patients' ability to be self-determining
Ability to conduct efficient informal investigations by quickly determining the relevant facts
Ability to maintain patient confidentiality and follow MHAAC guidelines regarding document transport and storage
Must be able to provide proof of full Covid-19 vaccination and proof of FLiRT booster shots, if eligible
Must be able to pass background check including review of State and Federal exclusion lists and livescan fingerprinting
Possess a valid California driver's license, motor vehicle available for daily use, required auto insurance and have an acceptable driving record, as determined by MHAAC's insurance broker (Position requires local travel up to 300 miles per month.)
Excellent verbal and written communication skills
Proficiency in Microsoft Office 365 - Outlook (email) and Word (documents)
PREFERRED QUALIFICATIONS Bachelor's degree
Prior work as a Patients' Rights Advocate and/or Certification Review Hearing Representative
Knowledge of California mental health law - especially provisions governing involuntary treatment
Experience representing clients at non-judicial hearings (e.g. Social Security Disability Appeals hearings)
Familiarity with mental health service system in Alameda County
Bilingual - English plus Spanish
Experience delivering services using video-based platforms such as Zoom
HOURS OF WORK: Temporary: March 14 - May 2, 2025
Part-time: Monday/Tuesday/Thursday/Friday 9 am - 3:30 pm, Wednesday 2 pm - 5 pm
Total 29/hours per week
LOCATION: 2855 Telegraph Ave., Berkeley, CA 94705. Advocates may travel locally up to 300 miles per month.
SALARY: $24.76 per hour (approximately $51,500 annually). Employee benefits include generous vacation, sick leave, and health/dental insurance for employees and 401K plan. Required travel for meetings is reimbursed at the federal reimbursement rate, currently $0.70 per mile.
The Mental Health Association of Alameda County is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
We are also committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific accommodation.
Job Type: Part-time
Pay: $24.76 per hour
Benefits: not eligible
COVID-19 considerations:
Proof of Covid-19 vaccination and FLiRT booster shots required. Hybrid work schedules. Limited staff onsite. Air purifiers.
Education: High school or equivalent (Required)
Language: Spanish (Preferred)
Work Location: One location Mental Health Assn of Alameda County
Job Tags
Hourly pay, Temporary work, Part time, Local area, Monday to Friday,