Job Description

Hotel Executive Housekeeper

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto "We'll Take It from Here". Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.

Job Summary

We are seeking a highly organized and detail-oriented Executive Housekeeper to lead and manage cleaning and maintenance operations. The ideal candidate will ensure high standards of cleanliness, organization, and efficiency while fostering a positive and productive environment. You will manage and train housekeeping staff, coordinate daily operations, and conduct inspections to ensure compliance with hotel standards. Your responsibilities will also include managing inventory, addressing guest inquiries, and maintaining safety protocols. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to thrive in a fast-paced environment. Join us in creating a welcoming and comfortable experience for all our guests!

Core Job Responsibilities & Duties

• Oversee all housekeeping operations and ensure exceptional cleanliness and presentation.
• Conduct quality control inspections of guest rooms and report any deficiencies to management to maintain compliance with hotel standards.
• Manage and train housekeeping staff, creating a cohesive and efficient team.
• Develop and maintain cleaning schedules to ensure timely completion of tasks.
• Monitor inventory levels, order supplies, and ensure proper storage of materials.
• Implement and uphold safety procedures and hygiene standards.
• Address and resolve any guest complaints professionally.
• Collaborate with other departments to ensure seamless operations (if applicable).
• Adhere to key control protocols to ensure the security of guest rooms and hotel property.

Qualifications

• Proven experience in a leadership role within housekeeping or hospitality.
• Exceptional organizational and time-management skills.
• Strong attention to detail with a commitment to excellence.
• Ability to manage and motivate a team effectively.
• Knowledge of cleaning products, tools, and techniques.
• Capability to perform physical tasks, including lifting, pushing, and using ladders.
• Ability to adapt to changing demands and work in a fast-paced environment.
• Strong problem-solving skills to address issues effectively and efficiently.
• Always maintain a professional appearance and demeanor.

Additional Requirements

• Proficiency in English and Spanish preferred.
• Ability to work efficiently and independently in a fast-paced environment.
• Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
• Ability to work a flexible schedule, including weekends and holidays.

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