Job Description

IMPORTANT:


-RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.


-RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.


**DO YOU ENJOY HELPING OTHERS? BRINGING EASE AS THEY GO THROUGH DIFFICULTIES WITH OBTAINING THEIR PRESCRIPTIONS????***


YES?! THEN, THIS ROLE IS FOR YOU!!!!


IMPORTANT: MUST HAVE RECENT CALL CENTER EXPERIENCE.


**Come be a part of a team that ensures ease and accessibility for patients to be able to get their prescriptions without having to stress about cost or how fast they may get their prescription!**


Why Join Us?

• Pay : $16/Hr.
• Schedule: Will be assigned a 8-Hr. Shift M-F between 8a-9p EST. (MUST BE ABLE TO ACCEPT ANY SHIFT)
• Projected Start Date: 6/16
• Comprehensive Training : Get all the tools and support you need to excel in your role.

IMPORTANT - NO TIME OFF ALLOWED FIRST 90 DAYS NO EXCEPTIONS


What You'll Do:

• Assist patients with obtaining coverage for prescription medications.
• Receive inbound calls while providing quality service and empathetically listening.
• Utilize call center software to complete account research and update notes.
• Place calls to insurance companies on behalf of patient needs.
• Adhere to call center metrics and HIPAA regulations..

Requirements:

• MUST RESIDE IN FL, GA, AZ, OR TX. (NO EXCEPTIONS)
• Must have a quiet location in home to work.
• PREVIOUS/RECENT Call Center experience. (1 + year preferred)
• Previous experience with high-volume calls - Good communication skills (verbal and written)
• Computer proficient (able to learn new software and navigate multiple screens)
• High School Diploma or GED

For immediate consideration please email your updated resume to Rozanna.mapp@remx.com and mention "Remote CSR"RemX

Job Tags

Remote job, Shift work,

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