Job Description

Overview :

The Sway Effect is one of the fastest growing marketing and communications agencies today. The team is headquartered in New York City with over 50+ network partners around the world. 

In 2019, The Sway Effect’s Founder Jennifer Risi set out to change how the industry works by establishing a new kind of model – one that breaks down barriers and assembles the best and brightest talent in the industry to answer a brand’s challenge.

So, you might ask, what does The Sway Effect represent?

At the heart of our work, we are focused on “swaying” opinion on behalf of our clients and putting diversity, equity, and inclusion into everything that we do.

We are focused on creating impactful campaigns that will define markets, lead industries, and aim to change the world. Each day, we partner with CEOs and Heads of State to drive business outcomes and manage reputation through high-impact earned communications strategies. Since being founded five years ago, our success has been recognized with numerous awards, including 2021 PRovoke Media New Agency of the Year, 2023 PRNews Women Owned Agency of the Year, 2024 PRovoke Media Boutique Agency of the Year, and 2025 PRovoke Media’s Best Agencies in the U.S..

Responsibilities:

• Serve as a strategic partner and right-hand to our Founder, CEO and President, Jennifer Risi. 

• Play an active role in helping with time management practices. Your work goes beyond scheduling – you’re helping our CEO, Jennifer optimize her time and successfully manage the team and our clients.

• Establish processes and protocols to help ensure that The Sway Effect runs smoothly and effectively.

• Strategically manage Jennifer’s calendar – protecting her schedule, anticipating her needs, and helping her days run smoothly.

• Work with The Sway Effect Team senior and junior team to ensure timely day-to-day office operations. 

• Serve as a central point of contact between The Sway Effect team and key client contacts, ensuring consistent and transparent communication across the agency.

• Coordinate domestic and international travel with exceptional attention to detail. Work with hotels, airlines, and other vendors to ensure quality and efficiency.

• Plan and organize client meetings, new business meetings, and board meetings, along with coordinating other senior staff. Ensure our Founder and CEO is well prepared each day.

• Draft and prepare slides, reports, and other meeting materials.

• Track expenses and reimbursements.

• Assist with additional projects on an ad hoc basis.

You might be a good fit if you:

• Possess a high level of professionalism – discretion, confidentiality and trust are crucial to this role.

• Are truly invested in your work. You’re driven to make sure people are well taken care of.

• Are smart and have sound judgment. You can prioritize, multitask, manage ambiguity, make decisions with available information and escalate as appropriate.

• Are super organized, with meticulous attention to detail and follow-through; nothing falls through the cracks because there are no cracks.

• Work fast, but not at the cost of accuracy.

• Are self-directed, independent, and proactive. You bring solutions and next steps to the table.

• Thrive in chaos and resourcefully adapt to changing priorities and needs with grace and flexibility. You’re calm and even-keeled, especially in a storm.

• Have the curiosity to learn the business, roll up your sleeves, and grow in the role.

Requirements:

• Ideally, you should have a  minimum of 5+  years of experience supporting executive-level staff. 

• A four-year college degree is preferred.

• Excellent written and verbal communication skills.

• Experience scheduling travel arrangements for executives.

• Solid knowledge of or aptitude for a variety of productivity  tools (e.g., Outlook, Google apps, Slack, Canva, and Zoom)

• Solid knowledge of expense reporting.

• If time-sensitive and urgent matters occur after hours or during weekends, the position will require timely responses. The expectation is to check and respond to email/Slack in the evening and on weekends. 

• Role is based in New York with in-office four days a week [Monday – Thursday], with flexibility to work remotely on Fridays. 

Does this sound interesting to you? If so, then we'd love to hear from you. We care deeply about diversity and inclusion at The Sway Effect. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply: Please email a cover letter and resume to inquiries@theswayeffect.com. Highlight your relevant experience, tell us what you may add to our team, and show us why you’d be a great fit.

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