Job Description

Join to apply for the Cafe Riggs General Manager role at Riggs Washington DC . Riggs Washington DC is located on the historic downtown corner of Penn Quarter's 9th and F Street, in a building once home to Riggs National Bank. The hotel features 181 guest rooms inspired by the building's legacy, along with Café Riggs, a European brasserie-inspired restaurant, and Silver Lyan, a subterranean bar from renowned bartender Ryan Chetiyawardana. Position Overview: The General Manager of Café Riggs is responsible for all operations, financials, and strategy of the restaurant and its team. As the on-site leader, the GM sets the vision, fosters a culture of excellence, and ensures exceptional dining experiences aligned with the hotel's brand values. This role requires a guest-focused, adaptable leader capable of managing daily operations, long-term planning, team development, and brand growth. Key Responsibilities: Leadership and Culture Building: Recruit, mentor, and lead a high-performing team, establishing clear performance and service standards. Promote a culture of hospitality, inclusion, and accountability reflecting the Riggs brand values. Provide ongoing leadership development and succession planning for senior team members. Model respectful, solution-oriented communication in guest and team interactions. Operational Oversight: Oversee all restaurant operations, ensuring service excellence, product quality, cleanliness, and team performance. Implement and update SOPs, safety protocols, and service standards to maintain brand consistency. Coordinate effectively between front and back-of-house teams, proactively resolving issues. Guest Experience and Brand Stewardship: Drive a personalized, warm, and consistent service culture. Engage with guests directly, gather feedback, and address concerns promptly. Create guest experience programs, signature events, and rituals to position Café Riggs as a top DC dining destination. Financial Performance and Strategic Management: Manage the restaurant's budget, P&L, and forecasts in partnership with finance. Achieve revenue targets through strategic pricing, cost control, labor efficiency, and menu engineering. Analyze financial and sales data to inform growth strategies. Strategic Vision and Brand Development: Define long-term strategy in collaboration with leadership and marketing teams. Lead development of new concepts, seasonal menus, and partnerships aligned with market trends. Represent Café Riggs within the DC hospitality community to support hiring, partnerships, and visibility. People and Performance Management: Oversee scheduling, payroll, training, and performance reviews. Enforce disciplinary procedures and recognize team achievements. Salary Range: $90,000 - $100,000. Benefits include medical, dental, vision insurance, hotel stays, employee discounts, vacation days, life insurance, 401K, training programs, employee meals, and recognition programs. Equal Employment Opportunity: Lore Group is committed to equal opportunity employment and does not discriminate based on race, color, religion, sex, national origin, age, disability, or other protected characteristics. We strive to ensure fair treatment in all employment practices. #J-18808-Ljbffr Riggs Washington DC

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